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New EEI Report Highlights Customer Support Initiatives
New EEI Report Highlights Customer Support Initiatives
October 2026
New EEI Report Highlights Customer Support Initiatives
EEI’s newly released report showcases how investor-owned electric companies are supporting customers with bill assistance, energy-saving programs, and affordability initiatives.
Why it matters: Electric companies are putting affordability programs into action by providing financial relief, helping customers lower and manage their energy use, and bringing assistance directly into communities.
The big picture: EEI and its members are also working to address the factors driving higher energy costs.
- Efforts include advocating for permitting reform, investing in a more resilient grid, and ensuring new electricity users contribute their fair share to infrastructure needs.