(August 15, 2020) — As Hurricane Isaias approaches Florida and threatens the entire East Coast, EEI urges customers in the potentially impacted regions to prepare now by developing an emergency plan and ensuring that your outage kit is fully stocked and easily accessible.

“EEI’s member companies in the path of Hurricane Isaias have activated their emergency response plans and stand ready to restore any power outages caused by the storm safely and as quickly as possible,” said EEI Vice President of Security & Preparedness Scott Aaronson. “The health and safety of our crews and our customers is a top priority for the electric power industry. Given the COVID-19 pandemic, EEI member companies are following enhanced safety protocols to protect our customers and our crews. We ask for our customers’ patience as these additional precautions may slow some restoration processes. We know electricity is critical, and our entire industry stands ready to support those who may be impacted by this storm.”

Early in the COVID-19 pandemic, EEI and its member companies worked through the Electricity Subsector Coordinating Council (ESCC) to develop a resource guide to ensure that processes and procedures are in place to keep our workforce healthy and safe while we work to maintain continuity of operations. A major focus was developing COVID-19 protocols for emergency power restoration. These protocols were put to the test during the deadly storms that hit 21 states Easter weekend, and, most recently, during Hurricanes Hanna and Douglas. Updates to the protocols were made based on the lessons learned by impacted electric companies.

“When outages occur, we understand that customers may want to ask questions or thank the lineworkers who are restoring their power,” said Aaronson. “Please remember the importance of social distancing so our mission-essential workers are able to continue to work safely.”

Customers and communities also share a responsibility to prepare for emergencies, and now is the time to make sure that they have a plan in place.

Here is how you can prepare:

• Visit www.ready.gov to learn how to plan, be prepared, and act in your community.
• Review EEI's hurricane safety tips. For more hurricane safety and preparation tips, visit the National Hurricane Survival Initiative.
• Develop an emergency plan that addresses any special medical needs you or your family members have. Call your local emergency management office to discuss necessary arrangements.
• Have your emergency outage kit stocked and readily available.
• Pay attention to local weather reports on the radio, television, and Internet.
• Stock up on non-perishable food, water, medications, and any other necessities to avoid the need for travel during a storm. If you live in an area where evacuations may be necessary, be sure to research any changes to local policies that may have been made due to the COVID-19 pandemic.
• Learn what to do in case of a power outage.
  
  Make sure your contact information is current with your local electric company so you can receive any status or safety updates the company might put out during an emergency. Be sure to follow your electric company on social media for real-time updates.e."