(September 29, 2025) — The Edison Electric Institute (EEI) today announced the recipients of the 2025 Awards for Outstanding Customer Engagement. These awards, which have been presented annually for 25 years, recognize EEI member companies and their National Key Accounts executives for outstanding engagement and partnership with corporate customers.
Votes were cast by EEI National Key Accounts customers representing a wide variety of industries. Among the customers were 7-Eleven, Albertson’s, Amazon, Compass Datacenters, Costco, Dollar General, General Motors, Marriott, Microsoft, Pilot Company, Prologis, Target, The Home Depot, Vantage Data Centers, and Walmart.
Electric company recipients of the 2025 National Key Accounts Award for Outstanding Customer Engagement include:
- Duke Energy
- Florida Power & Light
- PPL Corporation
- Pacific Gas & Electric
- Southern Company
Account executive recipients of the 2025 National Key Accounts Award for Outstanding Customer Engagement include:
- Abby White, Dominion Energy
- Carrie Ikemire, Duke Energy
- Lauren Burns, Eversource Energy
- Tina Landerville, Florida Power & Light
- David Alexander, Pacific Gas & Electric
- Darren Kelsey, PPL Corporation
- Matthew Hettler, PSEG Long Island
- Michael Cavallo, PSEG-NJ
- Merica Sloan, Xcel Energy
Corporate customers also recognized electric companies that are exceeding expectations in key business areas. Recognitions include:
- Consumers Energy – for ease of access to programs, innovative offerings, and streamlined administrative processes.
- Duke Energy – for collaborating on complex projects with corporate customers.
- Entergy – for enhancing the effectiveness of its national accounts program.
- Exelon – for understanding the unique needs of corporate customers and providing strong, hierarchical support.
- Florida Power & Light – for communicating and aligning clean energy strategy with corporate customers.
- Pacific Gas & Electric – for developing plans to support resilience and infrastructure needs and providing impactful customer programs.
- Southern Company – for employing empowered, effective individuals to support national customers.
“At EEI, we know that our industry succeeds when our customers thrive,” said EEI President and CEO Drew Maloney. “That is why we’re proud to recognize the companies and leaders who are exceeding expectations while delivering real value to customers. The incredible partnerships that our members build with customers every day drive our nation forward.”
The Awards for Outstanding National Key Accounts were established by the Customer Advisory Group, a coalition of national corporate customers that provides feedback, guidance, and support to EEI’s National Key Accounts program.
“These awards recognize electric companies and their account executives who deliver exceptional support to national customers across the United States,” said Walmart Senior Director of Utility Partnerships Steve Chriss. “Corporate customers face unique challenges, and now more than ever, these partnerships play a critical role in our business success.”
Established in 1988, EEI’s National Key Accounts program is a customer-focused initiative in which electric company account representatives engage and collaborate with their multi-site commercial and industrial customers to develop solutions that support their unique corporate energy goals. The program offers tools and resources for customers to learn about the current energy marketplace, including through workshops, communication outreach, and opportunities to share best practices with peers.
