January 25, 2026
10:30 a.m. ET

Winter Storm Fern continues to track east across the United States, bringing freezing rain, heavy snowfall, and dangerous travel conditions. As of 10:30 a.m. ET, more than 800,000 electricity customers were without power as a result of Fern.*

More than 63,000 mutual assistance workers from at least 43 states are dedicated to the Fern response and restoration effort. Damage assessments and restoration work already are underway in areas where it is safe to do so.

The CEO-led Electricity Subsector Coordinating Council is engaged to ensure unity of effort at the highest levels of government and across all segments of the industry, including investor-owned electric companies, electric cooperatives, and public power utilities.

Customer and Crew Safety Comes First

Winter storms can present unique challenges to crews working to assess damage and restore power. Ice accumulation and thaw-and-freeze temperature cycles can cause new damage to trees and branches. Our thoughts are with those who were or are being impacted by Fern and with those who are in the storm’s path.

Customers affected by the winter storm are reminded to:

  • Stay away from downed or sagging power lines and debris. Treat all fallen wires and anything touching them as though they are energized. Immediately report downed lines to your electric company.
  • Remember that ice is heavy, and branches and trees can fall long after the storm has cleared.
  • Follow all recommended precautions if using a personal generator. Never use a generator inside your home, garage, crawl space, other enclosed areas, or anywhere exhaust fumes can enter enclosed spaces.
  • Be aware of scammers and remember that your electric company will never request upfront payment or a reconnection fee in return for restoring your service.

 

*It is important to remember that outages measure customer meters impacted, not the number of individuals without power. Due to the nature of the storm, customers may have experienced more than one outage.

The Steps To The Power Restoration Process

Every electric company has a detailed plan for restoring power after storms. Typically, one of the first steps is to make sure that power is no longer flowing through downed lines. Restoration then proceeds based on established priorities. Below are the steps to restore power after a storm. Learn More.

Step 1 step1
Step 2 step2
Step 3 Step 3
Step 4 Step 4
Step 5
Step 6
Step 1 step1
Power Plants
Power Plants Power plants, the primary source of power production, are assessed for damage and restored.
Step 2 step2
Transmission Lines
Transmission Lines High-voltage transmission lines serving thousands of customers over wide areas are repaired.
Step 3 Step 3
Substations
Substations Substations are brought online in order for power to reach local distribution lines.
Step 4 Step 4
Essential Services
Essential Services Power is restored to essential services and facilities critical to public health and safety such as hospitals, nursing homes, fire and police departments, and water systems.
Step 5
Large Service Areas
Large Service Areas Crews are dispatched to repair lines that will return service to the largest number of customers in the least amount of time. Service lines to neighborhoods, industries, and businesses are restored systematically.
Step 6
Individual Homes
Individual Homes Once major repairs are completed, service lines to individual homes and smaller groups of customers are restored. Some customers may not be able to receive power to their homes because of damage. Flooding can damage electrical systems, and inspections by a licensed electrician may be required before a home can receive power. Customers should never touch damaged equipment.

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